Privacy policy

Pulse Studio BV, located at Bondgenotenlaan 121, 3000 Leuven, Belgium, is responsible for the processing of your personal data as outlined in this privacy policy.

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You can contact us at the following details:

• Email: pulsestudio@outlook.be

• Company Number: BE1015 083 422​

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1. What Personal Data Do We Process?

Pulse Studio BV collects and processes personal data that you provide when using our services, or when you submit this data to us yourself. The personal data we process may include your first and last name, your address details, your phone number, and your email address.

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2. Purpose and Legal Basis for Processing Your Data

We process your personal data for various purposes, including sending you newsletters and promotional materials, communicating with you by phone or email about the performance of our services, informing you about any changes to our services or products, offering you the ability to create an account, and delivering goods or services to you. The processing of your data is based on your consent or is necessary for the performance of a contract between us.

 

3. Automated Decision-Making

Pulse Studio BV does not use automated decision-making processes that could have significant effects on individuals. All decisions are made by a human employee of Pulse Studio BV, not through automated systems or algorithms.

 

4. Retention Periods

We will not retain your personal data longer than necessary for the purposes for which it was collected. Your personal data will be kept for a maximum of five years after your last visit to our website or use of our services. Address details will also be kept for up to five years following your last visit.

 

5. Sharing Your Personal Data with Third Parties

Pulse Studio BV may share your personal data with third parties when necessary to execute the services you have requested or to comply with legal obligations. When third parties process your data on our behalf, we ensure that they are bound by a data processing agreement to ensure the same level of protection for your personal data. Pulse Studio BV remains responsible for the processing of your data.

 

We do not provide your data to other third parties unless we have obtained your explicit consent to do so.

 

6. Use of Cookies and Similar Technologies

Our website uses functional cookies to ensure that it functions properly. You can read more about the types of cookies we use and how to manage them in our cookie policy.

 

7. Your Rights Regarding Personal Data

You have the right to access, correct, delete, or restrict the processing of your personal data. You may also withdraw your consent for data processing or object to the processing of your data at any time. Additionally, you have the right to request the transfer of your personal data to another organization, commonly referred to as data portability.

 

To exercise any of these rights, you can send a request to pulsestudio@outlook.be. To verify your identity, we ask that you provide a copy of your ID with your request, while blacking out your passport photo, identity number, and national registry number to protect your privacy. We will respond to your request within four weeks.

 

Please note that you also have the right to file a complaint with the national supervisory authority (Gegevensbeschermingsautoriteit - GBA) if you believe we are not handling your personal data appropriately. You can submit your complaint via this link: https://www.gegevensbeschermingsautoriteit.be/verzoek-klacht-indienen.

 

8. Security of Personal Data

The security of your personal data is very important to us. Pulse Studio BV takes all reasonable and appropriate technical and organizational measures to protect the security, confidentiality, and integrity of your personal data. Specifically, we take appropriate actions to prevent any accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access to your personal data.

 

If we have provided you with (or you have chosen) a password that allows you to access certain parts of our website or other digital assets, you are responsible for keeping this password confidential. We kindly ask that you do not share your password with anyone.

 

Unfortunately, the transmission of information over the internet is not without risks. As a result, you acknowledge that we cannot guarantee the security of your personal data during transmission to our website or other digital assets (such as our applications and tools); any transmission is at your own risk. However, we will make every effort to protect your personal data once we have received it and will use strict procedures and security features to try to prevent unauthorized access.

 

9. Contact Us

If you have any questions or concerns regarding this privacy policy or how we handle your personal data, please contact us at pulsestudio@outlook.be.